Fellow is a Series A venture-backed startup (Craft, iNovia, Felicis) from the founders of Fluidware (acquired by SurveyMonkey).
The world of remote work has changed the way we work forever. Fellow is pioneering the future of work through its category-defining meeting productivity and team management platform. Used by teams in 100+ countries, Fellow has a broad set of customers in many different industries, such as Shopify, Hopin, GoCardless, Proxy, Warner Media, Tucows, Lemonade, KeepTruckin, and many more.
You’ll be joining an ambitious team well on its way to building the next big thing in tech - we're on a mission to help make meetings delightful for everyone and we'd love to have you on this journey with us.
When people come to work at Fellow, they love it and stay. Our retention rate is 95% and we have an employee satisfaction rate (eNPS) of 90%.*
We are currently recruiting for a temporary full-time Implementation Specialist for a 12-month term.
The Implementation Specialist will focus on ensuring the successful and smooth transition of clients from the sales process to consistently Fellow every day.
You will thrive in this role if you are:
This is a remote position that typically works Monday-Friday daytime schedule (EST). Some flexibility in working hours is required to suit customers’ needs who may be anywhere in the world, typically up to 9pm EST.
Equal Opportunity Employer
At Fellow, we understand the value of having a diverse team. That’s why we believe in providing equal opportunity regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, and conviction. Please let us know if you require accommodation during the recruitment process.
*Retention rate as measured January 2021 to January 2022. Employee satisfaction was an employee net promoter score (eNPS) as measured independently by InvestOttawa semi-annually - results stated for Spring 2022.
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